{"id":50,"date":"2026-06-20T15:29:21","date_gmt":"2026-06-20T15:29:21","guid":{"rendered":"https:\/\/operacap.fr\/index.php\/opera-assist\/"},"modified":"2026-09-20T20:14:12","modified_gmt":"2026-09-01T18:24:44","slug":"opera-assist","status":"publish","type":"page","link":"https:\/\/operacap.fr\/en\/opera-assist\/","title":{"rendered":"OPERA ASSIST"},"content":{"rendered":"
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\nASSIST MODULE<\/span>\n\u2190 All modules<\/a>\n<\/div>\n

OPERA ASSIST<\/h1>\n

Remote maintenance and expert remote assistance \u2014 in augmented reality.<\/p>\n<\/div>\n<\/section>\n\n\n

\n
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A breakdown at 11pm. The expert is 300km away.How do you intervene?<\/h2>\n

Existing remote maintenance solutions cost several thousand euros in hardware alone. They operate in a closed system, incompatible with your existing tools. And they require specific training. OPERA ASSIST takes the opposite approach: an affordable Quest headset, a 2-minute connection, and your expert sees exactly what the operator sees\u2014from their PC, wherever they are.<\/p>\n<\/div>\n<\/section>\n\n\n

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2 min<\/div>\n

to connect a field operator to the expert who can help them \u2014 without travel, without waiting<\/p>\n<\/div>\n

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\u224315\u00d7<\/div>\n

moins cher qu\u2019un casque de t\u00e9l\u00e9maintenance industriel d\u00e9di\u00e9 \u2014 le Quest est entre 300 et 500\u00a0\u20ac, contre 3 000 \u00e0 5 000\u00a0\u20ac pour les alternatives<\/p>\n<\/div>\n

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+6 tools<\/div>\n

integrated into the solution \u2014 video conferencing, PDFs, videos, 3D objects, checklists and guided procedures<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n

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Positioning<\/div>\n

Industrial remote maintenance \u2014 without the compromises<\/h2>\n
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Existing market solutions<\/p>\n

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\u2715<\/span>Headset priced at \u20ac3,000\u2013\u20ac5,000 \u2014 prohibitive entry cost<\/span><\/div>\n
\u2715<\/span>Closed system \u2014 it's impossible to integrate your existing tools without additional cost<\/span><\/div>\n
\u2715<\/span>Microsoft discontinues HoloLens 2 \u2014 end of sales<\/span><\/div>\n
\u2715<\/span>Helmet that completely blocks the field of vision \u2014 dangerous in a workshop<\/span><\/div>\n
\u2715<\/span>Specific training is mandatory for each solution.<\/span><\/div>\n<\/div>\n<\/div>\n
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OPERA ASSIST on Quest headset<\/p>\n

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\u2713<\/span>Casque march\u00e9 d\u00e9j\u00e0 connu, accessible entre 300 et 500\u00a0\u20ac<\/span><\/div>\n
\u2713<\/span>Compatible with Teams, Zoom, Google Meet + integrated OPERACAP solution<\/span><\/div>\n
\u2713<\/span>Unobstructed field of vision \u2014 ergonomic design adapted to the industrial context<\/span><\/div>\n
\u2713<\/span>Security and confidentiality of exchanges controlled<\/span><\/div>\n
\u2713<\/span>Ready to use in 2 minutes \u2014 no specific training required<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n
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30 days 02 hours 24 minutes 15 seconds<\/span><\/div>
Until December 12, 2026<\/div>To book<\/a><\/div>\n

Field operator + PC expert \u2014 shared real-time first-person view<\/p>\n<\/div>\n<\/section>\n\n\n

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Remote maintenance<\/div>\n

A 3-step support session<\/h2>\n
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01 \u2014 CONNECTION<\/div>\n

The operator starts the session<\/h3>\n

From the Quest headset, the operator starts an OPERA ASSIST session with a single tap. The expert receives a notification on their PC and joins within 2 minutes. No installation, no codes to enter.<\/p>\n<\/div>\n

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02 \u2014 SHARED VIEW<\/div>\n

The expert sees what the operator sees<\/h3>\n

The expert has a first-person view video feed from the operator's headset. They can annotate, point, and draw directly in the operator's field of vision in real time.<\/p>\n<\/div>\n

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03 \u2014 RESOLUTION<\/div>\n

Problem solved, intervention documented<\/h3>\n

The expert guides the operator step by step. They can trigger OPERA PROCESS procedures directly from the session. The intervention is automatically tracked and archived.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n

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Session features<\/div>\n

What the expert can do during an OPERA ASSIST session<\/h2>\n

The expert controls the session from their PC. They have a set of tools to guide, demonstrate and document in real time \u2014 the operator receives everything directly in their headset.<\/p>\n

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\ud83d\udcf9<\/div>\n

Video conference<\/h3>\n

Real-time video window \u2014 compatible with Teams, Zoom, Google Meet or integrated OPERACAP solution.<\/p>\n<\/div>\n

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\ud83d\udcc4<\/div>\n

PDF documents<\/h3>\n

Transfer and display documents, plans or instructions directly in the operator's headset.<\/p>\n<\/div>\n

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\ud83c\udfa5<\/div>\n

Images & videos<\/h3>\n

Send reference photos or explanatory videos that appear in the operator's field of vision.<\/p>\n<\/div>\n

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\ud83c\udd95<\/div>\n

3D Objects & Arrows<\/h3>\n

Position directional arrows or 3D markers directly in the operator's space to indicate where to intervene.<\/p>\n<\/div>\n

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\ud83d\udcc4<\/div>\n

Texts & instructions<\/h3>\n

Display written instructions, warnings, or parameters to be observed within the operator's field of vision.<\/p>\n<\/div>\n

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\u2705<\/div>\n

Guided checklist<\/h3>\n

Send a list of actions to be executed step by step. The operator validates each point, the expert monitors the progress live.<\/p>\n<\/div>\n

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\ud83d\udccb<\/div>\n

Procedures PROCESS<\/h3>\n

Trigger an OPERA PROCESS procedure directly from the session \u2014 the operator is guided step by step without interrupting the communication.<\/p>\n<\/div>\n

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\ud83d\udcbe<\/div>\n

Archived session<\/h3>\n

Each session is automatically recorded and archived \u2014 complete traceability of interventions for your quality records.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n

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Remote maintenance \u2014 use cases<\/div>\n

In what situations does OPERA ASSIST intervene?<\/h2>\n
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\nMACHINE BREAKDOWN<\/span>\n

Incident outside of business hours<\/h3>\n

A machine breaks down at 11 p.m. The on-call expert joins the session from home in 2 minutes. He sees the incident live and guides the repair \u2014 without leaving his home.<\/p>\n<\/div>\n

\nMULTI-SITES<\/span>\n

One expert, multiple sites simultaneously<\/h3>\n

A single expert can work on multiple sites simultaneously or sequentially. No more costly travel to each site.<\/p>\n<\/div>\n

\nCOMMISSIONING<\/span>\n

Supplier installation support<\/h3>\n

A supplier technician guides the commissioning process from their office while your team installs on-site. Zero travel, zero waiting.<\/p>\n<\/div>\n

\nON-THE-JOB TRAINING<\/span>\n

Support for a lone operator<\/h3>\n

An operator working alone on a complex workstation can call an expert on demand. The expert guides them visually, in real time, as if they were right beside them.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n

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<\/div>\n
30 days 02 hours 24 minutes 15 seconds<\/span><\/div>
Until December 12, 2026<\/div>To book<\/a><\/div>\n

Real-time annotations within the operator's field of vision<\/p>\n<\/div>\n<\/section>\n\n\n

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Connect your expert to your operator in 2 minutes<\/h2>\n

Remote maintenance is no longer a problem. Now.<\/p>\n

\nTry OPERA ASSIST<\/a>\nSee a demo<\/a>\n<\/div>\n<\/div>\n<\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

MODULE ASSIST \u2190 Tous les modules OPERA ASSIST T\u00e9l\u00e9maintenance et assistance expert \u00e0 distance \u2014 en r\u00e9alit\u00e9 augment\u00e9e. Une panne \u00e0 23h. L\u2019expert est \u00e0 300\u00a0km.Comment intervenez-vous\u00a0? Les solutions de t\u00e9l\u00e9maintenance existantes co\u00fbtent plusieurs milliers d\u2019euros rien qu\u2019en mat\u00e9riel. Elles fonctionnent en syst\u00e8me ferm\u00e9, incompatible avec vos outils existants. Et elles n\u00e9cessitent une formation sp\u00e9cifique….<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"narrow-content","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":13,"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":225,"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/pages\/50\/revisions\/225"}],"wp:attachment":[{"href":"https:\/\/operacap.fr\/en\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}